Terms & Condition
Corsets are non-returnable for reasons concerning hygiene. All work made to measure, or on commission is non-returnable.
Dresses sold from our own collection are non-returnable, as stated on the page.
When you wish to return a product, you have to return it to us within 7 days upon receipt, all costs made to return the order shall be accounted for by the buyer. Excluded are products that have been used or worn, made to measure or on commission, sold from own collection, or in any way damaged while in possession of the customer.
Upon receiving the order returned to us, we shall issue a refund for the product ordered.
Costs made for repairs, alterations, or changes by a third party to a product bought from us, are not transferrable to us.
When a product returns to us because of a faulty address given to us by the buyer, the buyer is responsible for extra shipping costs to be made to re-ship the product.
TERMS AND CONDITIONS (for garments and corsets made by me)
1. A deposit of 10% of the estmated order value will be payable by the client before discussion of the particulars of the outfit to be designed and made begins.*
*Sometimes a customer prefers to come for a personal consultation. Cost for one hour appointment 25 euro paid upfront. After that consult number 1. takes place.
2. Once the design is decided and the price agreed for me to make the outfit, a detailed specification will be made available for us both to sign. You will not be able to make any further changes after this document has been signed.
3. In some cases, you may want to provide your own measurements (eg when we live a long way apart.) I will provide instructions, and I recommend that the measurements be taken by a trained tailor or dressmaker with these instructions to hand. If you do provide your own measurements I will need you to confirm these measurements in writing.
4. In all cases, I prefer to take your measurements myself. I cannot be held responsible for subsequent errors or extra costs incurred through measurements that you have incorrectly taken or supplied to me.
5. The remainder of the price will usually be split into a number of instalments, first for the materials, second usually payable before fabric is cut, at the second fitting, and on completion. These instalments may be altered by prior agreement, in writing, before fabric is cut, but not afterwards. The balance of payment will always be due on completion of the outfit.Should any extra work be required, a further charge will be made at a rate of 20 euro per hour. This could include, for example:
·Over four hours’ design work, if you have trouble deciding what you want
·Alteration at a later stage, eg. if you gain/lose weight
.Any travel expenses incurred (eg by visiting you for fittings if required) will be discussed with you and invoiced separately.
6. You (the client) will be asked to sign for receipt of the finished outfit. When you (the client) take the outfit home with you, this will count as satisfactory completion of your outfit and any complaints or questions have to be done beforehand. Wether signed or unsigned.
7. The balance of payment will always be due on completion of the outfit.
8. If you (the client) should wish to annul the contract, costs made leading up to that point are not reimbursed. Labour always have to be paid for. You (the client) will have the right to receive paid for materials or the (may or may not be finished) outfit. If you (the client) wish to annul the contract this can only be done in writing via e-mail, or with a letter which has to be signed for. (for customers within the BeNeLux only signed for are accepted.
9. All work made to measure, or on commission is non-returnable.
10. Upon completion of the outfit the client shall arrange for the finished outfit to be collected from La Belle Armoire. If the client is unable to arrange for collection, the client shall arrange delivery of the outfit to themselves.
11. When signing a contract you automatically agree to our Terms & Conditions.
